Guidelines for current eTransact clients
The following guidelines have been established by the Office of Public Affairs and the Office of Cash and Credit Operations to ensure eTransact sites are in compliance with the Washington University policy on website hosting.
These guidelines will allow customers to have an informed and recognizable experience while using a checkout site.
The banner at the top of the storefront should be the department or event's chosen banner; however the Washington University logo also should be incorporated into the client's banner. Versions of the Washington University logo are available on the university's logo website.
Clinical Operations clients can access versions of the Washington University Physicians logo on the physicians' area of the logo website.
Any use of university trademarks on pages other than the client's index page and banner need written approval from the university's Office of Trademark Licensing.
The Office of Cash and Credit Operations requires at least ten days' notice prior to a site's launch that uses eTransact.
The online experience for customers of eTransact storefront clients begins at the department's website or the wustl.edu/etransact website.
Publications advertising the eTransact site should only publish wustl.edu/etransact address.
Storefronts should contain the eTransact logo and a link to the wustl.edu/eTransact page. This will ensure customers have access to detailed information about eTransact.
Storefronts that accept gifts and donations for the university must be approved by Alumni & Development Programs.
Check-out only Clients
Departments must add verbiage to their internal application that notifies customers that the application uses eTransact to facilitate the credit card transaction.
Recommended language: "To help protect your financial information, this application uses eTransact to facilitate the credit card transaction. eTransact uses CASHNet to provide our users with a secure method of electronic payment."
"To help protect your financial information, this application uses eTransact to facilitate the credit card transaction. eTransact uses CASHNet to provide our users with a secure method of electronic payment. When you complete your credit card payment, you will then be returned to this site to complete your registration. What is eTransact?"