Compliance & Policies

Remote Access Guideline

This guideline covers the handling of confidential and/or protected information from remote computers. It applies to remote workstations that can be used to access confidential and/or protected information.

Connecting remotely

  • Remote devices need to have up-to-date patches, anti-virus software, anti-spyware and the firewall turned on.
  • Remote connection should be provided through encrypted virtual private network (VPN) software.
  • Remote access mechanism such as GoToMyPC or LogMeIn must be reviewed and approved by the school or department prior to use.

Accessing confidential and/or protected information

When accessing confidential or protected information remotely, it is the user’s responsibility to ensure the security of the data that is viewed or printed.

  • Keep information secure from other people, be mindful of non-authorized people eavesdropping
  • Do not copy protected information to the remote machine
  • If the user remotely prints confidential or protected information, he or she should place the printed information in a secure area, e.g. locking drawer or file cabinet.
  • When the user is through with printed material, it needs to be shredded
  • Lock the computer if it is necessary to leave it unattended
  • Log off the computer when finished with remote session
  • Use laptop cables to secure the device

Updated April 1, 2013.